Help

Frequently asked questions

Everything behind a figure: where the data comes from, what Pro includes, how payment works and what happens to your information. If something is missing, write to soporte@creatorrates.app.

Rates and calculation

Where the figures come from, why engagement matters more than followers, and how to adapt the result to your case.

How does CreatorRates calculate a sponsorship rate?
We start from the estimated reach per deliverable, not from total followers. We multiply impressions by the CPM for your platform and niche, then apply three adjustments: engagement quality against the benchmark, the main location of the audience, and the usage rights requested. The result is a range with an acceptable minimum, a suggested rate and a premium version.
Where do the CPMs and market data come from?
We use public CPM ranges and creator campaign rates collected between 2024 and 2026, segmented by platform and niche. They are references for negotiating, not a guarantee of income: every account has a history, a relationship with the brand and a production quality the model cannot see. That is why we show a range and not a single number.
Why does engagement matter more than followers?
Because brands buy attention, not a counter. Two accounts with 50,000 followers can differ tenfold in real impressions. Engagement above the niche benchmark raises the rate by up to 15%; well below it cuts it by 20%. The calculation uses your real rate, not the platform average.
Do the results work in any country?
The calculation is expressed in USD as a market reference and adjusts the value of an impression by audience location (for example the US, Canada, the UK and Australia versus a mixed global audience). In the dashboard you can issue quotes in USD, EUR, GBP, MXN, COP, ARS and BRL; the dashboard does not apply FX conversion to aggregated totals.
Can I use the figure in a real negotiation?
Yes, it is a defensible reference. Always bring three figures — minimum, suggested and premium — and keep usage rights separate from the production price. If the brand asks for a discount, reduce the scope of the deal (fewer deliverables, less exclusivity) instead of lowering the rate.
How often should I update my rate?
Every six months, or whenever your engagement, your audience or your best-selling format changes. If you close more than 80% of your proposals without negotiation, you are probably charging below market.

Pro plan and payments

What the subscription includes, how it is charged and what happens to your data if you cancel.

What is free and what does Pro include?
The full calculator, every rate page and all guides are free and need no account. With a free account you can create one quote and download its PDF. Pro (19 € a month) adds unlimited quotes and receipts with your branding, no CreatorRates footer, a client CRM and payment history.
Is there a commission on my sponsorships?
No. CreatorRates charges no commission and does not take part in your payments: the subscription is the only cost. You invoice the brand through your own channels.
How is the payment processed?
With Stripe Checkout. We do not store card details: Stripe receives them directly and returns the subscription status to us. You can change the payment method or cancel from the billing portal in the dashboard.
Can I cancel whenever I want?
Yes. You keep access until the end of the paid period; after that you return to the free plan and your data stays saved. You can reactivate Pro whenever you like and the previous history is kept.
Is there VAT on the subscription?
The price is final: 19 € a month or 149 € a year, with the applicable VAT included. Nothing is added when you pay: Stripe shows the breakdown (net amount and VAT) before you confirm and on the invoice for each charge. If you buy as a company in the EU, add your VAT number at checkout; where the transaction qualifies, the reverse charge applies, the invoice is issued without VAT and your company accounts for it.

Account, data and privacy

Where your information is stored, what we export and how to delete your account.

Do I need an account to use the calculator?
No. The calculator works without signing up and the calculations run in the browser. You only need an account to save estimates, generate quotes or manage clients.
Where are my quotes and clients stored?
In Supabase (Postgres) with per-user isolation through RLS: every row belongs to your account and nobody can read another's. You can export any quote as a PDF and delete your data from Settings.
Do you sell data or share it with brands?
No. We do not sell data or share your commercial information with brands. We use aggregate analytics to understand which pages are useful and we show ads only if the slot enters the viewport and consent applies where required.
Can I delete my account?
Yes, from Settings → Delete account. Your profile, clients and quotes are deleted. If you have an active subscription, cancel it first to avoid the next charge.

Still have questions?

Calculate your rate for free or compare the plans. If the question is about your account, we reply within one business day.